If you mistakenly enter a payment, you may void the payment to return your account balances to their previous state.
- From the home page, find the payment you need to void. Click the payment to open the transaction window.
- Click the red “Void” button.
- You will be returned to your home screen. The voided payment line item(s) will be light gray and have a void symbol next to it.
Note: You cannot void a payment that has been cleared by the reconciliation or that is in a previous fiscal year that has been locked. In these cases, you can use a journal entry to reverse the payment.
