Voiding a Payment


If you mistakenly enter a payment, you may void the payment to return your account balances to their previous state.

  1. From the home page, find the payment you need to void. Click the payment to open the transaction window.
  2. Click the red “Void” button.
  3. You will be returned to your home screen. The voided payment line item(s) will be light gray and have a void symbol next to it.

Note: You cannot void a payment that has been cleared by the reconciliation or that is in a previous fiscal year that has been locked. In these cases, you can use a journal entry to reverse the payment.